Payment Policy for PRE-ORDER
Accepted Methods of Payment
Credit Card (Visa, Master Card, American Express, Discover) via PayPal and Stripe. Both payment gateways are merchant accounts. This means both the seller and buyer is protected for payments.
Your card will be charged when you place your pre-order.
Credit Card Charges
Your credit card will be charged when you place your pre-order. If we are not able to fulfill the pre-order for any reason your credit card will be refunded.
You are able to cancel your pre-order at anytime before it is shipped and will receive a 100% refund.
Product Updates for PRE-ORDER
When you pre-order one of the products you will be automatically added to an email list to keep you informed about the situation of the pre-orders. This is done to share full transparency.
If any changes happen such as delays, you are immediately informed via that email list.
Shipping Policy for PRE-ORDER
All pre-orders have an estimated shipping date. If not otherwise stated. The shipping date might change due to certain reasons as pre-order products are a first batch run. In case this happens, you will be notified by email.
Shipping time INSIDE EU approx. 5-7 business days
Shipping time OUTSIDE EU approx. 7-14 business days (custom clearance depending)
We use the following carriers to deliver our orders:
GLS, Finnish Postal Company (Posti), DHL
Shipping Rates – FREE SHIPPING ON ORDERS FROM € 150 EX VAT!
The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.
|KG||ZONE 1||ZONE 2||ZONE 3||ZONE 4|
|0 – 3 KG||€ 10||€ 10||€ 20||€ 20|
|3.1 – 30 KG||€ 15||€ 25||€ 25||€ 25|
Zone 1: Finland, Belgium, Germany, Denmark, Estonia, Lithuania, Luxembourg, Netherlands, Sweden
Zone 2: Austria, Bulgaria, Czech Slovakia, Spain, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Monaco, Poland, Portugal, Slovakia, Slovenia
Zone 3: Belarus, Canada, Switzerland, Iceland, Israel, Norway, Russia, Serbia, Ukraine, United States
Zone 4: Argentina, Australia, Belize, Bolivia, Brazil, Chile, China, Columbia, Ecuador, Hong Kong, Japan, Korea, Mexico, New Zeeland, Singapore, Turkey, Uruguay, Venezuela, South Africa
Please note that possible customs declaration duties are in buyers responsibility for ZONE 3 and ZONE 4. Check from local authorities.
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.